Reference

How kn579 Handles Your Personal Data

At kn579, we collect only the data we need to run your account, process deposits via UPI, Paytm and PhonePe, and keep your sessions secure.

Data Collected Only as NeededUPI, Paytm & PhonePe Transactions SecuredYour Right to Access & CorrectClear Data Retention PeriodsDirect Contact for Any Request
kn579 How kn579 Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to access, correct or delete your personal data, or if you have any question about how we process your information, our privacy team is ready to help.

Email Request Send your data access or deletion request to our privacy address at [email protected]. Include your registered account email so we can verify your identity before acting on the request.
Live Chat Open the live-chat widget on kn579.com and select the Privacy topic from the drop-down. Our agents are available around the clock and can escalate your query to the privacy team immediately.
Postal Address For formal written requests, mail our data controller at the registered address listed at the bottom of kn579.com. Please mark your envelope clearly as a Data Privacy Request so it reaches the right desk.
HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security

We take a layered approach to protecting the data linked to your kn579 account — from the moment you register to the point any retained data reaches the end of its stated…

Data We Collect

We collect your name, contact details, date of birth, payment references from UPI, Paytm or PhonePe, and session activity logs. Nothing beyond what is required to operate your account and meet our verification obligations.

Cookie Usage

Cookies on kn579.com fall into three categories: strictly necessary session cookies, performance analytics cookies and preference cookies. You can manage non-essential cookies at any time through the cookie banner or your browser settings.

Account Security

Passwords are stored as salted hashes; we never hold them in plain text. All data in transit between your device and our servers is encrypted via TLS. Suspicious login attempts trigger an automatic account alert sent to your registered email.

Data Retention

Active account data is retained for as long as your account remains open. After account closure, we keep transaction and identity records for the period required by applicable law, then delete them using a verified erasure process.

Who Can Access Your Data

Internally, only staff whose role requires it — such as our payments, fraud-prevention and customer-support teams — can access personal data. External access is limited to payment processors like Paytm and PhonePe under strict data-processing agreements.

Requesting Changes

Write to [email protected] with your account email and the specific change you need — correction, export or deletion. We verify your identity, confirm the action we will take, and complete it within 30 calendar days of verification.

Frequently Asked Questions About Your Privacy

These questions cover the data topics we hear about most often. If your specific question is not listed here, reach us via live chat or at [email protected] and we will respond within 72 hours on business days.

We collect your full name, email address, phone number, date of birth, and the payment reference details generated when you transact via UPI, Paytm or PhonePe. We do not store raw card numbers or bank credentials.

Yes. Email [email protected] from your registered address and ask for a data export. After identity verification we will send a structured copy of your account and transaction data within 30 calendar days.

Contact us at [email protected] and state clearly that you want your data deleted. We will confirm what can be erased immediately and what must be retained to meet legal obligations, then carry out the deletion accordingly.

We share data only with parties directly involved in running your account — payment processors such as Paytm and PhonePe, game studios for session data, and fraud-prevention services. We never sell or rent your data to advertisers.

Transaction and identity records are kept for the period required by applicable law following account closure, after which they are deleted using a verified secure-erasure method. Session and preference data is removed sooner.

Access to our platform depends on local law and is available where local law permits. Indian residents may have rights to access, correct and delete their data under applicable legislation. We honour these rights — contact us to exercise them.

Use the cookie-preference banner displayed on your first visit, or head into your browser settings at any time. Strictly necessary cookies cannot be turned off, but analytics and preference cookies can be disabled without affecting core account functions.